Legal

Accessibility

Last reviewed: August 2026

Our Commitment

Sweet Kitchen NJ is a neighbourhood bakery, and a neighbourhood should be open to everyone. We want ordering a coffee, browsing the menu, or booking a birthday cake to work just as well for a customer using a screen reader, a keyboard, voice control, or magnification as it does for anyone else.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Accessibility is not a box we tick once — it is something we re-test as the site changes.

What We've Done

  • •Every page uses real headings and landmark regions, with a “skip to content” link as the first thing a keyboard user reaches.
  • •Every image on the site carries alternative text describing what it shows.
  • •Our pages are operable by keyboard alone, with a visible focus outline on every control.
  • •Dialogs (the cart, the item customiser, the mobile menu) trap focus while open, close on Esc, and return focus to where you left off.
  • •Text and interface colours are checked against WCAG AA contrast ratios on every page.
  • •Animations respect your system “reduce motion” setting — turn it on and the site stops moving.
  • •We check every page with automated accessibility tooling and fix what it reports. Last full pass: August 2026.

Known Limitations

We would rather tell you where the gaps are than claim there are none:

  • •The card payment fields and the Apple Pay / Google Pay buttons at checkout are supplied by our payment processor, Clover, and render inside their own secure frames. We do not control that markup, and some of it falls short of our standards. If checkout is a barrier for you, call the shop and we will take your order and payment over the phone.
  • •Map panels on the locations page are embedded from Google Maps. Every address, phone number, and set of opening hours is also written out as plain text on the same page, so nothing is only available inside the map.
  • •On smaller screens some buttons and links are below the 44 pixel touch target we would like them to be. They work, but they ask for more precision than they should. We are working through them.
  • •Automated testing catches a great deal but not everything. Some issues only surface with real assistive technology and real people — which is why the next section matters to us.

Found a Barrier? Tell Us

If any part of this site blocked you, we want to hear about it — even if it seems small. It is the fastest way we learn what automated tools miss.

It helps if you can tell us the page you were on, what you were trying to do, and the browser or assistive technology you were using — but please get in touch even if you can't. We aim to reply within two business days, and we will tell you what we can fix and when.

Another Way to Order

If the website is not working for you for any reason, you never have to use it. Call either shop during opening hours (7 AM – 9 PM daily) and a person will take your order, answer questions about ingredients and allergens, and arrange pickup.

Visiting Us

Our shops vary in age and layout, so if step-free access, door widths, seating, or anything else would affect your visit, please call the location first and ask. Staff will tell you honestly what to expect and help you plan — and if getting inside is the problem, we will bring your order out to you.